Please read the Frequently Asked Questions for this department below before contacting us as your enquiry might have already been covered.

Contact Us By Phone

Please note, 03 numbers are charged at the same rate as local and national rate calls.

  • TICKETING: UK 0371 811 1905 | INT +44 207 835 6000
  • MEMBERSHIP AND TEAMCARD: UK 0371 811 1905 | INT +44 207 835 6000
  • HOSPITALITY UK 0371 811 1955 | INT +44 207 386 9373
  • GENERAL CLUB ENQUIRIES: UK 0371 811 1955 | INT +44 20 7386 9373

Contact Us By Email

Frequently Asked Questions (FAQs)


Tickets are sold approximately one month before the game and initially to True Blue Members.  If a game doesn't sell out to members it will then go on general sale.

To find out details about what tickets are on sale, when and the prices visit the tickets page.


For the 2013/14 season, the loyalty scheme will continue to operate for all Chelsea Football Club home and away matches.

Loyalty points will be used prior to domestic cup finals, UEFA Champions League semi-finals and final and the FA Cup semi-final. Points earned leading up to these matches will be activated, giving priority on match tickets, subject to availability.

Points will be awarded for purchasing tickets with the amount dependent on opposition/competition.

For full detals visit the Loyalty Points page.



There is no parking on site on a matchday. The nearest parking will be Fulham Broadway station (although this closes to all traffic 2hours and 30 mins prior to any kick off) or the Chelsea and Westminster Hospital car park.


Visit the Seating Plan page for a layout of the stadium.


Season tickets are sold out for the 2015/16 season. Should season tickets become available for next season they will be sold to members on a loyalty point basis from the previous season.


Unfortunately the club does not offer upgrades or downgrades as per the ticketing policy


Juniors aged under 20 or senior citizens aged 65 or over on the 31Anyone who, on the 31 July 2017, is under the age of 20 qualifies as a Junior and anyone over the age of 65 qualifies as a Senior.


A maximum of four tickets per person is available when matches go on general sale.


In order to receive a refund for home tickets, they must be at Chelsea FC no less than 48 hours before the match is due to be played.

NB: Booking fees are non-refundable.


If you wish to make a large group booking of tickets (15 or more) for a one off special event such as a birthday or school trip then visit our Group Booking Request form. Please be aware that this service is only available for selected lower demand games and you are only making a REQUEST for tickets, it will NOT become a confirmed booking until it has been assesed and processed manually by box office staff. Tickets purchased via the online ticketing system above always take priority.


Juveniles under the age of 14 will NOT be permitted entry unless accompanied by a person over 18 years.


There is a restriction on various items which stewards will not allow into the stadium. Cameras generally are fine EXCEPT for professional ones. Selfie sticks are NOT allowed. You will also not be able to take into the ground: - glasses - bottles – drink cans – gas canisters – fireworks – flag poles – darts – knives – tools – umbrellas.

Getting to Stamford Bridge

Fulham Road


The nearest tube station is Fulham Broadway on the District Line.  Take a train to Earls Court and change for Wimbledon-bound trains. There are two Overground stations near to Stamford Bridge, the closest being West Brompton. The second station, which is about a 15-minute walk from the stadium, is Imperial Wharf station. These are both on a direct line to Clapham Junction station amongst others.

There are two bus stops outside Stamford Bridge on the Fulham Road. Fans can get to the stadium using the number 14, 211 and 414 buses.

River Boats run Monday to Friday. The closest pier to Stamford Bridge is Chelsea Harbour. Boats that stop at this pier run between Putney Pier and Blackfriars Pier. The latest eastbound boat arrives at Chelsea Harbour around 6.20pm. The latest westbound boat arrives at 7.35pm.

There is a cycle shed made available for cyclists at Stamford Bridge.  Note this can get crowded on a match day so you are advised to arrive early.  You will also be asked by the police to walk with your bike the last section of Fulham Road when there are matchday crowds on the road.

Stamford Bridge is on the Fulham Road and is accessible on foot from all directions - a map would be advised for those not familiar with the area.

There is no coach parking on matchdays at Stamford Bridge and only by prior appointment on non-matchdays.  

On matchdays coaches typically park on Imperial Road to the south of the stadium.

Fans are advised NOT to drive to Stamford Bridge due to resident parking restrictions in the area around the stadium, especially on matchdays.


Driving from The North, East or West:

Use the M25 to Junction 15 and turn off onto the M4 towards London. Follow the M4 which becomes the A4 up to Hammersmith. Go over the Hammersmith Flyover and a further 1.5 miles before turning off for Earls Court. Go past Earls Court station and across Old Brompton Road, eventually reaching Fulham Road. Turn right at the traffic lights. After 600 yards, the ground is on the right. Parking is difficult very close to the ground. 


Driving from The South:

Cross the river at Wandsworth Bridge and head up Wandsworth Bridge Road. At the junction with New King's Road, turn right and then immediately left. This will take you up to Fulham Broadway. Turn right onto Fulham Road and the ground is 400 yards on the left. Parking is difficult very close to the ground. 

A paid underground car park is available on non-matchdays only.


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