Please read the Frequently Asked Questions for this department below before contacting us as your enquiry might have already been covered.

Contact Us By Phone

Please note, 03 numbers are charged at the same rate as local and national rate calls.

  • STADIUM TOURS & MUSEUM UK UK 0371 811 1955 | INT +44 20 7386 9373

Contact Us By Email

Frequently Asked Questions


Tours run approximately twice an hour between 10am and 5pm (excluding match days). In busy periods additional tours will be run. 


The Museum is open between 9.30am and 6.30pm (last entry 6pm). The Museum is open on some matchdays from 9am up until kick-off (last entry is one hour before kick off). Please contact us in advance to check availability on specific match days. 


The Chelsea FC Stadium Tour lasts for approximately 60 minutes. Entry to the Museum is additional and at your own leisure.


The tours ticket desk is at the back of the stadium, behind the Matthew Harding stand. It is signposted from the entrance to the stadium, and you will also receive directions on your confirmation email.


Tours are always transferable with very little notice - you will need to call us on 0371 984 1955 during office hours to book. If you're unable to get through to us (particularly on a weekend when the office is closed) please email and we will be in touch to rearrange your visit. Please be aware that we have a strict no refund policy.


Yes, parking is available generally but not on match days. It costs approximately £2 per hour. Please enter via the Stamford Gate entrance (leading to the M&C hotels) where a member of security will direct you.


It is possible but very unlikely. The players only tend to be at the stadium on a matchday as they spend the majority of their time at our state of the art training complex.


We are delighted that we can cater for large groups of visitors. Our team of highly trained tour guides can provide entertaining yet informative tour to groups of all ages and nationalities. We run tours at 9.30, 10.30, 11.30, 12.30, 13.30, 14.30 or 15.30 subject to availability. Please see the Group Bookings section of our website for further information.


Yes. Chelsea Football Club pride ourselves on welcoming people of all different backgrounds and ability. It is essential to contact us before your tour so we can make special arrangements if required.


Yes. Young children are welcome, but be aware that there are a number of stairs that will require a buggy to be carried.


Sadly not. Due to the high level of security that we operate at Chelsea Football club we are not in a position to look after any luggage.


Yes. Tickets are available from the museum at £11 adults, £9 children and £10 concessions. You can book this online or pay on arrival.


Yes. All tour bookings are inclusive of the museum. Museum tickets can also be bought separately.


Once your booking has been completed, you will receive an email confirmation. Occasionally due to technical difficulties, or browser settings, the email may fail. In this instance please call us on 0371 811 1955 (International 020 7386 9373) and we can confirm your reservation.

Please note you will not receive tickets through the post, only your email confirmation is sufficient for entry. You will then be presented with your tickets once you arrive.


Buy a Gift Vouchers and Membership discounts can be booked in advance over the phone or as a walk in guest. All other vouchers such as 2 for 1 entry schemes and the London Pass can only be processed on arrival. In this instance, please ensure you arrive 30 minutes before the start of the tour.


We do recommend pre-booking and we do offer a discount on all advanced bookings.

Alternatively you are able to turn up and purchase your tickets on arrival if you wish. Please arrive 30 minutes before the start of your chosen tour (although this should be longer during busy periods).


All children under 16 must be accompanied by an adult. Anyone under 16 who is not accompanied by an adult will be refused entry to both the stadium and the museum.

 Disabled Access

 For detailed information on Disabled Supporters Access to the Stadium Tours and Museum please visit this information page.


Getting to Stamford Bridge

Fulham Road


The nearest tube station is Fulham Broadway on the District Line.  Take a train to Earls Court and change for Wimbledon-bound trains. There are two Overground stations near to Stamford Bridge, the closest being West Brompton. The second station, which is about a 15-minute walk from the stadium, is Imperial Wharf station. These are both on a direct line to Clapham Junction station amongst others.

There are two bus stops outside Stamford Bridge on the Fulham Road. Fans can get to the stadium using the number 14, 211 and 414 buses.

River Boats run Monday to Friday. The closest pier to Stamford Bridge is Chelsea Harbour. Boats that stop at this pier run between Putney Pier and Blackfriars Pier. The latest eastbound boat arrives at Chelsea Harbour around 6.20pm. The latest westbound boat arrives at 7.35pm.

There is a cycle shed made available for cyclists at Stamford Bridge.  Note this can get crowded on a match day so you are advised to arrive early.  You will also be asked by the police to walk with your bike the last section of Fulham Road when there are matchday crowds on the road.

Stamford Bridge is on the Fulham Road and is accessible on foot from all directions - a map would be advised for those not familiar with the area.

There is no coach parking on matchdays at Stamford Bridge and only by prior appointment on non-matchdays.  

On matchdays coaches typically park on Imperial Road to the south of the stadium.

Fans are advised NOT to drive to Stamford Bridge due to resident parking restrictions in the area around the stadium, especially on matchdays.


Driving from The North, East or West:

Use the M25 to Junction 15 and turn off onto the M4 towards London. Follow the M4 which becomes the A4 up to Hammersmith. Go over the Hammersmith Flyover and a further 1.5 miles before turning off for Earls Court. Go past Earls Court station and across Old Brompton Road, eventually reaching Fulham Road. Turn right at the traffic lights. After 600 yards, the ground is on the right. Parking is difficult very close to the ground. 


Driving from The South:

Cross the river at Wandsworth Bridge and head up Wandsworth Bridge Road. At the junction with New King's Road, turn right and then immediately left. This will take you up to Fulham Broadway. Turn right onto Fulham Road and the ground is 400 yards on the left. Parking is difficult very close to the ground. 

A paid underground car park is available on non-matchdays only.


+ - Accessibility Info


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