Collected semi-final fan information
news Fri 21 Apr 2017
We have compiled various pieces of pre-match information from Chelsea Football Club, the Metropolitan Police or Wembley Stadium for supporters attending Saturday’s FA Cup semi-final, regarding entry to the stadium, an official fanzone, prohibited items, fan behaviour and recommended pubs nearby.
Chelsea FC anticipates a passionate atmosphere when we play Tottenham and we ask for the support to remain respectful.
The team will appreciate plenty of backing as it aims to return to Wembley in May for the final. However in the past, a small minority have tarred this London derby with abhorrent anti-Semitic abuse. It is our belief such behaviour has no place in football or society. Chelsea is proud of our diversity and our vision embraces equality regardless of race, gender identity, sexual orientation, disability or religion.
If you hear discriminatory chants during the match, report it to a police officer or steward, or use Wembley Stadium’s text service. Wembley encourages the reporting of any anti-social behaviour by texting 87474 and by typing in the relevant keyword which identifies the anti-social behaviour viewed:
FOUL – Bad language and bad behaviour
RACISM – Racist chant and shouting
HPH – Homophobic chanting
DRINK – Drinking in view of the pitch
SMOKE – Smoking within the stadium
STAND – Standing within the seating bowl
PYROS – Pyrotechnics
Within your message please identify the location in which the bad behaviour is taking place (BLOCK, ROW, SEAT) in order for the safety officials to view the incident via the extensive cameras around the stadium. A team may also attend.
You can also contact Kick It Out on 0800 169 9414 or via their smartphone app.
We ask everyone attending to refrain from any violent, threatening or offensive behaviour.
The police hope that all supporters have a fantastic day. They will however deal with criminality and anti-social behaviour in a positive way so that those law-abiding fans do not have to tolerate the bad behaviour of the minority. The police will be supporting stewards who have to deal with supporters intent on spoiling the day for others.
If any incidents do occur, avoid becoming involved. CCTV will be utilised both inside the stadium and over a wide area in the vicinity. Even if arrests are not made on the day, the police will work with the clubs to identify and arrest individuals. Chelsea will ban any of our supporters shown to be involved. The policing operation will include transport hubs on the routes to and from Wembley.
Those supporters who are drunk are likely to be refused entry into the stadium.
The Official Chelsea Fanzone
This is located at the west side of the stadium - the area is called Events Pad.
- Container bar and additional pop-up bars (open until 4.15pm)
- Chelsea Brass Band (from 2.30pm)
- Stamford and Bridget will be located here pre-match
- Big screen showing Chelsea v Spurs rivalry and FA Cup highlights
- Free digital facepaint photo opportunity
- Pop-up street food units
- Large seated area
- Our recognisable Games Makers will be on hand to help too.
The Wembley safety officer advises supporters that flags in the stadium must not exceed 2.5 metres and must not cause obstruction or annoyance to other fans. They must meet the required fire safety standards and fans should have the appropriate certificates with them should they be required.
Wembley is an all-seater stadium and persistent standing could lead to ejection. This is a requirement under the safety regulations.
There will be a full search programme at the stadium following the recent terrorist incidents in countries across Europe. Most supporters will already be aware that security and searching at football grounds has increased this season. Wembley is no different but due to the large numbers of fans attending, searching may take longer. Please do not turn up at the last minute and expect to walk straight into the stadium.
If there is anything supporters consider suspicious then please report it to either police or stewards. There is never a bad call and if something is highlighted in good faith then you will never be criticised.
Supporters must not to bring flares and smoke devices to Wembley or the surrounding areas. Supporters found in possession of flares/smoke devices will be arrested and banning orders will be applied for. There is a real risk that surrounds igniting flares and letting smoke devices off in confined spaces. Apart from the obvious fire issues, many devices contain harmful substances that may affect other supporters around you. Igniting devices in confined spaces causes panic among some supporters so please leave flares behind and let everyone enjoy the day.
There are likely to be ticket touts in operation around the area of the stadium. Please do not buy tickets from these people as it is very likely that they will be forgeries. Wembley Stadium will not facilitate any supporters who have bought tickets from touts and subsequently find they are fakes. Supporters should report any tout activity to police who will deal with it accordingly.
Chelsea have been allocated the west end of the stadium. For those wanting a pub nearby, the following are recommended to Chelsea supporters:
The Green Man
Dagmar Avenue, Wembley, HA9 8DF
53 Wembley Hill Road, Wembley, HA9 8BE
379 High Road, Wembley, HA9 6AA
397 High Road, Wembley, HA9 7DT
412 High Road, Wembley, HA9 6AH
576 - 582 High Road, Wembley, HA0 2AA
610 High Road, Wembley, HA0 2AF
Station 31 (Speakeasy)
299 -303 Harrow Road, Wembley, HA9 6BD
The Corner House (Mannions)
313 Harrow Road, Wembley, HA9 6BA
324 Harrow Road, Wembley, HA9 8LL
652 Harrow Road, Wembley, HA0 2HA
The Copper Jug
10 The Broadway, Wembley, HA9 8JU
Enjoy the game, and we thank you for your support.